How the bond works

A plain-English guide to how Lend Shed handles the security bond on every rental — when it's held, when it's released, and how disputes are handled.

What the bond is

A refundable security amount on top of the rental price, set by the owner based on what it would cost to repair or replace the item. We hold it temporarily — we do not keep it.

When it is taken

When your booking is confirmed, your card is authorised for the rental, any delivery, and the bond. The bond itself is only charged if there is damage, loss or late return.

When it comes back

If the item is returned on time and in the same condition, the bond authorisation is released within a few business days — usually faster.

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