How the bond works

A plain-English guide to how Lend Shed handles the security bond on every rental — when it's held, when it's released, and how disputes are handled.

What the bond is

Lend Shed calculates a Required Bond from the item's accepted Eligible Item Value and controlled risk group. The owner may increase it only within Platform limits, never reduce or remove it. The final bond is shown before booking confirmation. It is security, not platform revenue.

When it is taken

After owner acceptance and any required renter confirmation, your card is authorised for the rental, the 3% renter service fee on rental only, selected delivery and the final bond. Capture at verified handover includes the bond.

When it comes back

After return and inspection, the refundable remainder is refunded or released when there is no unresolved claim affecting it. Justified claims require review; renter silence alone never awards the bond. Bank processing times may vary.

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